Shipping & Returns
Pacterra Athletics Return & Exchange Policy
We want you to be completely satisfied with your Pacterra product, and are happy to answer any questions you have before you buy. Please reach out via e-mail to email@example.com with any questions. If you receive the wrong product or size, we’re happy to accept any unopened returns up to 14 days after the order is received.
For returns and exchanges, please send an e-mail to firstname.lastname@example.org that includes your order number, full name, and the e-mail address used to place the order. If you are exchanging for another product, please include the size, color, and style of the desired product. The buyer is responsible for return shipping.
As a small, independent sportswear company, we cannot offer returns for items that have been opened or worn. We appreciate your understanding.
-The Pacterra team.